About IT-Repairs

Enabling you to thrive in a technology-driven world

Our story

What we do

With a combined 35+ years of IT knowledge and experience, you’ve come to the right place for advice and help to fix your tech problems. We offer professional Apple Mac and laptop repairs, maintenance and data recovery services across Herefordshire and beyond.

From setup and configuration to servicing and repairs, we deliver reliable solutions for a wide range of Apple and other devices. Our services include screen repairs, battery replacements, software troubleshooting and more. We also sell refurbished Mac computers, ensuring cost-effective options for our customers.

Our company is privately owned and located on the Rotherwas Industrial Estate in Hereford, and we employ local people – including ex-Apple engineers – with the expertise and passion to give you the best possible repair service.

Our work

How we do it

We provide exceptional Apple Mac and laptop repair services, backed by our deep expertise, cutting-edge diagnostics and genuine care for our customers. Our skilled technicians go above and beyond to ensure every repair is executed with precision, using genuine quality parts and industry-leading techniques. Our technicians have been trained by all leading manufacturers, including Apple, and will always attempt to repair or service your computer system rather than sell you a new one.

All our repairs are backed by a warranty covering the parts we have replaced or serviced for a minimum of three months, with any brand-new parts coming with a 12-month parts warranty.

Our process is simple:


Drop your equipment off at our workshop or arrange for us to collect it from your home or workplace


We’ll carry out a full, in-depth diagnosis and report our findings back to you within 24 hours


Our engineer will explain the work required and likely cost so you can make an informed decision


If you decide to proceed, the engineer will provide a timescale for completion

Our philosophy

Why we do it

We’ve built our reputation on solid client relationships, efficient services and industry-leading expertise. Everything we do is driven by our values of…


We create a friendly and welcoming environment, making technology accessible to all


We strive for excellence in every aspect of our work, ensuring quality repairs and customer satisfaction


We possess extensive knowledge of Apple products and stay up to date with the latest advances


We believe in building meaningful connections with our customers, understanding their needs


We’re a team of highly skilled experts who deliver professional service and exceptional results


We simplify complex technical issues, providing clear explanations and jargon-free guidance

Safe & secure

We’re GDPR compliant

Data loss is a serious issue. When choosing a company to service your precious equipment, you’re bound to want one with an excellent reputation and high professional data security standards.

Our workshops boast an in-house ‘Class 10 Clean Room’ lab with professional data recovery engineers. We’re fully compliant with GDPR, which came into force in May 2018, so you can rest assured that your personal and business data is processed securely.

Trust us to provide the secure, reliable service you expect from a 21st century tech company.

Work with us

Why choose IT-Repairs?

At IT-Repairs, your technology worries become our top priority. We understand how essential your devices are in your daily life.

That’s why our team is dedicated to providing you with the most reliable and efficient repair services. Our friendly, ex-Apple engineers don’t just fix problems; they ensure your Apple devices and laptops run like they’re brand new.

Choosing us means opting for peace of mind. You’re not just getting a repair service; you’re gaining a partner who values your tech as much as you do. We pride ourselves on transparent, jargon-free communication, so you’re always in the loop. And with our convenient collection service, fixing your device is as easy as making a cup of tea.

Don’t let device troubles slow you down. Trust IT-Repairs to keep your digital world spinning smoothly. Book your repair with us today for a hassle-free tech life.