About IT-Repairs
Enabling you to thrive in a technology-driven world
Our story
What we do
With a combined 35+ years of IT knowledge and experience, you’ve come to the right place for advice and help to fix your tech problems. We offer professional Apple Mac and laptop repairs, maintenance and data recovery services across Herefordshire and beyond.
From setup and configuration to servicing and repairs, we deliver reliable solutions for a wide range of Apple and other devices. Our services include screen repairs, battery replacements, software troubleshooting and more. We also sell refurbished Mac computers, ensuring cost-effective options for our customers.
Our company is privately owned and located on the Rotherwas Industrial Estate in Hereford, and we employ local people – including ex-Apple engineers – with the expertise and passion to give you the best possible repair service.
Our work
How we do it
We provide exceptional Apple Mac and laptop repair services, backed by our deep expertise, cutting-edge diagnostics and genuine care for our customers. Our skilled technicians go above and beyond to ensure every repair is executed with precision, using genuine quality parts and industry-leading techniques. Our technicians have been trained by all leading manufacturers, including Apple, and will always attempt to repair or service your computer system rather than sell you a new one.
All our repairs are backed by a warranty covering the parts we have replaced or serviced for a minimum of three months, with any brand-new parts coming with a 12-month parts warranty.
Our process is simple:
Collect
Assess
Advise
Repair
Our philosophy
Why we do it
We’ve built our reputation on solid client relationships, efficient services and industry-leading expertise. Everything we do is driven by our values of…
Approachable
We create a friendly and welcoming environment, making technology accessible to all
Exemplary
We strive for excellence in every aspect of our work, ensuring quality repairs and customer satisfaction
Knowledgeable
We possess extensive knowledge of Apple products and stay up to date with the latest advances
Personable
We believe in building meaningful connections with our customers, understanding their needs
Professional
We’re a team of highly skilled experts who deliver professional service and exceptional results
Straightforward
We simplify complex technical issues, providing clear explanations and jargon-free guidance
Safe & secure
We’re GDPR compliant
Data loss is a serious issue. When choosing a company to service your precious equipment, you’re bound to want one with an excellent reputation and high professional data security standards.
Our workshops boast an in-house ‘Class 10 Clean Room’ lab with professional data recovery engineers. We’re fully compliant with GDPR, which came into force in May 2018, so you can rest assured that your personal and business data is processed securely.
Trust us to provide the secure, reliable service you expect from a 21st century tech company.
Work with us
Why choose IT-Repairs?
At IT-Repairs, your technology worries become our top priority. We understand how essential your devices are in your daily life.
That’s why our team is dedicated to providing you with the most reliable and efficient repair services. Our friendly, ex-Apple engineers don’t just fix problems; they ensure your Apple devices and laptops run like they’re brand new.
Choosing us means opting for peace of mind. You’re not just getting a repair service; you’re gaining a partner who values your tech as much as you do. We pride ourselves on transparent, jargon-free communication, so you’re always in the loop. And with our convenient collection service, fixing your device is as easy as making a cup of tea.
Don’t let device troubles slow you down. Trust IT-Repairs to keep your digital world spinning smoothly. Book your repair with us today for a hassle-free tech life.